Privacy protection is an important part of the relationship between Honest and its customers. We are committed to respecting personal information and maintaining responsible practices when collecting, using, storing, and processing data through our websites, digital platforms, applications, products, and customer communication channels. This Privacy Policy explains the types of information we may collect, how that information is used, the measures we take to help protect it, and the choices available to individuals when interacting with our services.

As our business continues to grow and technology evolves, our privacy practices may also change. We may periodically revise this policy to reflect updates in our operations, improvements in our services, changes in applicable laws, or new methods of handling information. Any updates will become effective after they are published through appropriate channels. We encourage customers and visitors to review this policy regularly so they remain aware of how their personal information is managed.

Information may be collected when individuals voluntarily provide details while using our services. This can occur when customers create an account, purchase products, subscribe to communications, participate in surveys, enter promotions, request assistance from customer support, or contact us with questions or feedback. The information collected may include personal details such as names, email addresses, phone numbers, billing information, shipping details, login credentials, and communication preferences. These details allow us to complete transactions, provide requested services, maintain accounts, and improve customer experiences.

We may also collect information related to customer preferences and interactions with our products. This may include previous purchases, saved items, browsing interests, responses to surveys, participation in promotional activities, and other information that helps us better understand customer needs. By learning more about how people interact with our products and services, we can continue improving product development, communication, and overall user experiences.

When visitors access our website or use our applications, certain technical information may be collected automatically. This information may include internet protocol addresses, browser information, device details, operating systems, application versions, language settings, network information, and activity records related to website or application usage. These details help us maintain reliable services, identify technical problems, improve website performance, strengthen security measures, and understand how users navigate our digital platforms.

Mobile applications may collect additional information to provide enhanced features and improve functionality. With user permission, location-related information may be used to support services such as regional recommendations, nearby retailer searches, or location-based experiences. Application data may also help identify performance issues, improve updates, and create a smoother experience for users.

The information collected by Honest may be used for many business purposes. These purposes include processing purchases, managing customer accounts, providing order updates, answering questions, delivering requested services, sending newsletters, sharing promotional information, conducting research, analyzing trends, improving products, and developing new features. Information may also support business operations such as recruitment activities when individuals submit employment applications.

Customers who provide information about another person, such as through referrals or shared recommendations, should ensure they have permission to provide that information. Any personal information received through these methods will be handled according to the standards described in this Privacy Policy.

Certain services may allow customers to connect their accounts with third-party platforms, including social media networks. When users choose to connect these services, information may be shared according to their selected privacy settings and the policies of the third-party provider. This information may help simplify registration, enable account connections, or allow users to share content and activities. Users can manage these connections through their account settings or the privacy controls provided by those external platforms.

Customers may also choose to receive promotional communications, including text messages, emails, or other updates about products, offers, and company news. Communication preferences can be adjusted at any time, and users may unsubscribe or opt out by following the instructions included in these messages. We aim to provide relevant information while respecting individual choices regarding marketing communications.

Protecting personal information is a responsibility we take seriously. We maintain reasonable administrative, technical, and physical safeguards designed to reduce the risk of unauthorized access, improper disclosure, or misuse of customer data. These protections include internal procedures, security practices, and ongoing reviews intended to support responsible information management. However, no online system or electronic storage method can provide an absolute guarantee of security, and users should also take appropriate precautions when sharing information online.

Depending on applicable privacy laws, individuals may have certain rights regarding their personal information. These rights may include requesting access to personal data, asking for corrections, requesting deletion of information, or managing preferences related to marketing and specific data processing activities. We are committed to responding to privacy requests in accordance with applicable requirements and providing clear information about how personal data is handled.